Terms and Conditions

TERMS & CONDITIONS:

Eligibility and Membership

  1. Membership is an individual account based on own personal spending. Subject to periodic audit to determine accuracy of spending record.

  2. For payment with credit card or NETS, members need to present their NRIC, same-day receipts, along with same credit/debit card used and supporting bank/transaction slips.

  3. Excessive number of receipts submitted on a daily basis from one outlet may lead to suspension of membership pending investigation by the mall for possible termination.

  4. The Management reserves the right to suspend or terminate any membership account in the event of fraudulent or dishonest transactions and attempts to solicit or tout for receipts.

  5. The Management reserves the right to alter the Terms & Conditions of this program without prior notice.

Point Accumulation

  1. For receipts used for purchases made from NTUC FairPrice, FairPrice Xtra and Unity, amount required to accumulate points will be doubled. For example: a minimum of $100 in a single same-day receipt for purchases and receipts from NTUC FairPrice, FairPrice Xtra and Unity is required for SHIOK! members to earn 1,000 points.

  2. Points accumulated as capped at a maximum of 20,000 points per day ($1,000) for SHIOK! members and a maximum of 40,000 points per day ($2,000) for EXTRA SHIOK! members. During birthday months, point accumulation is capped at a maximum of 40,000 points for SHIOK! members and a maximum of 80,000 points for EXTRA SHIOK! members on the day of first transaction.

  3. Reprinted receipts and receipts obtained from purchases made at atrium fairs, push carts, temporary tenants, medical clinics and purchase of Jurong Point or tenant vouchers/gift card or gift card top-up are not eligible for point accumulation.

  4. Hand-written receipts are accepted on a case-to-case basis, subject to the Management’s approval.

  5. To be eligible to earn points, shoppers must bring the original receipt(s) to our Customer Service Counters on the same-day of your purchase(s).

  6. For purchases made after 9pm, shoppers may present the original receipt(s) at our Customer Service Counters on the next day for points accumulation.

  7. Receipts presented 1 day after the date of transaction will strictly not be entertained.

  8. In the event of disputes, the decision of the Management of Jurong Point Shopping Centre will be final.

Point Validity Period

  1. Points credited to your account in a calendar year will expire on the 31 December of that calendar year.

Jurong Point Carpark Credits (JPCC)

  1. $8 credit is limited to the first 300 members in a month based on a first-come, first-served basis. A minimum spend of $350 is required to qualify (Minimum spend of $50 in a single receipt and a maximum of 6 receipts per month). Double spending is required for purchases made at NTUC Fairprice, Fairprice Xtra and/or its subtenants.

  2. Credit obtained will be valid till the 15th of the following month from date of redemption.