Jurong Point Service Star Award

Jurong Point Service Star Award

Has the great service here at Jurong Point amazed you?

Whether the person who impressed you happens to be a sales associate, cashier or service staff, simply
nominate him/her and enter our quarterly Jurong Point Service Star Draw now!

Jurong Point’s Service Staff: $100 JP e-voucher (5 Service Staff Winners)

Winner of the Draw: $50 JP e-voucher (5 Winners)






  1. This Lucky Draw is exclusive to members of the L Privileges Programme (“L Privileges”). Shoppers may download the L Privileges app (the “App”) and sign up as a new member (or log-in as an existing member) to qualify and participate in the Lucky Draw.


  2. This Lucky Draw is organized by Link Property Management (Redwood) Private Limited (“Link”) and shall be governed by these terms and conditions (“T&Cs”). For the avoidance of doubt, this Lucky Draw is organized and managed solely by Link, and neither Apple (whether via the Apple App Store or otherwise) nor Google (whether via Google Play or otherwise) is the sponsor or connected to the Lucky Draw in any way whatsoever.


  3. By participating in this Lucky Draw, such member (i) shall be deemed to have accepted and agreed to be bound by these T&Cs, including all amendments, additions, replacements and modifications hereto as may from time to time be made by Link, (ii) and the decisions of Link in relation to and in connection with this Lucky Draw.


    Campaign Period


  4. The campaign period for the nomination of Jurong Point Service Star Award to the Lucky Draw is from 24 June 2024 – 31 August 2024 (both days inclusive).


  5. Link reserves the right to adjust the campaign period stated in paragraph 4 at its sole and absolute discretion without any prior notification or assignment of reason thereof.


Entering the Lucky Draw


6.  Members can nominate a Jurong Point Service Star by entering the details via google form to enter the Lucky Draw.


7. Every nomination is entitled to 1 Lucky Draw chance.

7A. Link may reject any nomination as invalid at its sole and absolute discretion, and such determination shall be final and conclusive.

      7B. Link reserves the right to verify all nominations made by the member before processing the redemption of chances for participation in the Lucky Draw.




  1. The Lucky Draw is open to all members of L Privileges who possess a valid and live account from the commencement of the campaign period to the Draw Date (both dates inclusive). By participating in the Lucky Draw, you hereby warrant and represent that the information provided under “My Profile” of the App is accurate, complete, and true. Link reserves the right to disqualify an otherwise eligible member in its absolute discretion, if there are any reasonable grounds to believe that such member may have contravened or will contravene any of the T&Cs set out herein.


  2. The following persons shall not be eligible to participate in the Lucky Draw:


    1. all permanent or contract employees (“Employees”) of Link, whether permanent or contract, including Link’s affiliates, subsidiaries and any related companies; and


    2. (if applicable) all agencies and/or service providers engaged by Link (including but not limited to advertising agencies, promotion agencies, printing companies, event management agencies and any persons assisting or who are involved in the Lucky Draw) and their Employees and Immediate Family Member. and Immediate Family Members.


  3. Link shall have sole and absolute discretion to determine the eligibility of members and such determination shall be final and conclusive and Link shall not be obliged to provide any reason for its determination.


    Lucky Draw and Prizes


  4. Subject always to paragraph 24, the Lucky Draw will be conducted  on 6 Sep 2024 or such other date as may be determined by Link in its sole and absolute discretion (the “Draw Date”) between 9.00 am and 5.00 pm, at the office of Link, which is located at Jurong Point Shopping Centre, 1 Jurong West Central 2 #03-07 Singapore 648886.


  5. On the Draw Date, the following number of winners will be randomly selected for the prizes as stated (prizes ranked in terms of value):


    1. Service Star Award: $100 JP e-voucher – 5 winners
    2. Winners of Service Star Award Draw: $50 JP e-voucher each – 5 winners


  6. The Lucky Draw will be conducted by way of a random computerized electronic draw. A designated representative of Link will be responsible for conducting the draw in the presence of a scrutineer who is not associated with Link or otherwise involved in the conduct of the Lucky Draw.


  7. The winners of the Lucky Draw will be notified by email, telephone via call and/or SMS (in accordance with such information provided by the winner in his/her member profile within the App) from 6 Sep 2024. If a winner does not respond to Link within 7 days of being notified, or fails to comply with any instructions in relation to his/her prize as specified by Link where applicable, then the winner’s prize will be forfeited, and Link shall be entitled to either draw another winner subsequently or donate such prize (where feasible) to a registered charity organization of Link’s choice, at its sole and absolute discretion.


  8. The redemption of prizes by the winners will be as follows:


    1. For digital prizes which may include (but is not limited to) L Privileges e-vouchers[, points, carpark credits or coupon], the same will be automatically credited to such winner’s L Privileges account within 14 days from the Draw Date, subject to satisfactory verification as conducted by Link.


  9. All prizes are non-transferable or exchangeable for cash, credits, benefits-in-kind or any other item or otherwise, either partially or wholly. Where prizes contain any specific date for which such prize must be utilized, no requests for extensions or replacements whatsoever will be entertained and if any such prize is not utilized by such date, that prize shall be forfeited, and the winner shall not be entitled to any other compensation. Link hereby expressly disclaims any warranties, express or implied, in connection with any prizes to the fullest extent permitted by applicable laws.


  10. Link reserves the right to replace any of the prizes with items of similar value at its sole and absolute discretion without any prior notice or assigning of any reason.


  11. Link and/or any of the sponsors of the prizes stated in paragraph 12 hereby make no representation, warranty or undertaking whatsoever as to any implied terms or conditions with respect to any of the prizes. The prizes provided shall be on an “as-is” basis.


  12. Link reserves the right to disqualify any winner if there are any reasonable grounds to believe that such member may have contravened or will contravene any of the T&Cs set out herein, including but not limited to any fraudulent and dishonest behavior in the earning and accumulation of chances to participate in the Lucky Draw, and any such prize may be subsequently revoked and/or reclaimed for its monetary value (as the case may be).


    Use of Personal Information


  13. By entering the Lucky Draw, the participating members are deemed to have consented to:


    1. the collection, use and disclosure of his/her name, identification/passport number, image, voice and/or likeness by Link for editorial, advertising, promotional, marketing and/or other purposes without further compensation except where prohibited by law; and


    1. the collection, processing, storage, disclosure or otherwise of his/her personal data by Link for the purposes of conducting and administering the Lucky Draw. The term “personal data” has the same meaning ascribed to it in the Personal Data Protection Act 2012 (No. 26 of 2012).


    Liability and Responsibility


  14. Link, its Employees, agents or distributors, shall not in any circumstances be liable to compensate any winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up a prize or participation in this Lucky Draw except where it is caused or occasioned by the gross negligence or willful default of Link, its Employees, agents or distributors. Each participating member of the Lucky Draw hereby agrees to indemnify Link and hold Link harmless against any losses, damages, costs, expenses, claims or liabilities of any kind arising in connection with his or her participation in this Lucky Draw.


  15. Link will not be liable for any error, omission, interruption, deletion, defect, delay in operations or transmission, breaches of security, internet line failure, theft, destruction of or unauthorized access to entries, computer glitches (whether or not arising during operations or transmission) as a result of server functions, viruses, bugs or other causes outside of its control relating to the Lucky Draw including but not limited to any error in notification to prize winners.



  16. All images featured are for illustration purposes only.


  17. The decision of Link regarding any aspect of the Lucky Draw is final and binding and no correspondence will be entered into about it.


  18. Link reserves the right to void, cancel, amend or suspend the Lucky Draw at its sole and absolute discretion.


  19. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this Lucky Draw, in particular that relate to the prizes, are the property of their respective owners. Link and its affiliates and contractors are not affiliated with, or endorsed or sponsored by, such owners and their relevant affiliates.


  20. In the event of any discrepancy or inconsistency between the T&Cs herein and any other advertisements, promotional, publicity materials in relation to the Lucky Draw, the T&Cs herein shall prevail.


  21. These T&Cs are not intended to confer rights to any third party under the Contracts (Rights of Third Parties Act) 2001 of Singapore to enforce any provision of these T&Cs.


  22. These T&Cs shall be governed by the laws of Singapore and all participating members and winners agree to irrevocably and unconditionally submit any claim or dispute to the exclusive jurisdiction of the courts of Singapore.


Date : 24 Jun 2024 - 31 Aug 2024